How can we help?

Answers to the questions we hear most, and how to reach us.

How do I join my church?

Ask a leader for your church's join link. Open it on your phone or computer and create your account there; you join the church in the same step. You need to be at least 13.

I forgot my password.

Choose “Forgot password?” on the sign-in screen. We will email you a link to set a new one.

How do I report a message or a profile?

In Chat, long-press a message (on the web, open its menu) and choose Report message; you can block the sender from the same menu. On a person's page, open the menu and choose Report profile. Our team reviews every report within 24 hours.

How do I delete my account?

On iPhone, open More, tap your name to open Account, then tap Delete account. On the web, open More, then Delete account. Confirm with your password. If you lead a church, the app first shows what happens to it: it passes to your co-leader, or it closes if there is nobody to hand it to.

How do I get started?

Download Gather from the App Store, or choose Open in your browser to start right away. Begin with your people directory and your next gathering. No credit card is required.

Can I use Gather on my phone?

Yes. Gather’s interface is designed for mobile use, with simple navigation for people, gatherings, messages, and more.

Can Gather track attendance?

Yes. Open a gathering and mark who is present. Attendance context also helps you notice people you haven’t seen recently.

Can we manage prayer requests?

Yes. Add prayer requests within Gather and keep track of requests that need follow-up, including those connected to a gathering.

Can Gather send messages?

Yes. Message a person or a group and use templates for welcomes, missed-you messages, and prayer check-ins. Only message people who have consented; message and data rates may apply.

Does Gather support other languages?

Yes. The interface switches between English, Spanish and Chinese with one tap. Labels translate while Scripture references remain recognizable.

Still need help?

Email [email protected] and a person on our team will reply.

Signed in? Send a request from Help & support and follow the replies there.